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Pipeline leaked once more next day and he came buy as well as fixed it once more. By this time the floor tiles where coming up and also carpeting was ruined.



We have called as well as left messages sometimes and no one returns our phone call to let us know what is going on. Numerous telephone calls over 3 months and no return calls. I am 90years old and do not need this agravation. Desired Result, Get in touch with by the organization; Repair; Complete the task, We have spoken to the client and also requested the fixing estimate from their contractor.

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They left a mess in the driveway, basement and also one individual threw up in front yard. Broke commode and it leaked in basement after salesman said they would certainly need to eliminate it.

After repeated discussions as well as them not showing up we told them to repair the leaking window. Once more was told they don't do home windows and were told the window needs to be changed. Preferred Outcome, Payment adjustment, We talked to the client on October 5th as well as all concerns have actually been fixed with the exception of the window.

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(The consumer indicated he/she DID decline the feedback from business.) Safestep never agreed to remedy issue. I was informed to get price quote and afterwards they would make a decision if the window repair work or replacement would be covered. He (James) would have to take it to his above see if it would certainly be accepted.

09/23/2021On Aug 3, 2021 I gave a $2000 down payment to buy a walk in tub. It was mosting likely to be funded and set up for install in Sept 15,2021. My money never obtained approved as well as I have been calling to obtain my deposit returned. This week I have actually left messages to both the company as well as my sales person to inspect on the status of my return.

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The reimbursement was refined into content accounts payable that day. I shouldn't have to call all the numbers I can find to get my refund. It is a genuine trouble to hold up another business that is offering the exact same service to wait till I obtain my cash back.

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When I tried to make use of the bathtub, the circuit breaker maintained stumbling. On Jan 21, 2021, I tried to utilize the bathtub.


I more helpful hints informed her that a person had actually already come out as well as was dealing with visit this page it. (proceeded) Preferred Outcome, I want this tub out of my home, my complete quantity reimbursed, $2,500 for the upgraded hot water heater that, I am creating to react to Ms. ***'s complaint. First, I want to excuse the concerns she has actually had with her walk-in bathtub.

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We have actually contacted Ms - walk-in tubs Charleston,. *** and also we are going to change her present walk-in tub with a new walk-in bathtub of the exact same model as well as size with the exact same service warranty. Once the brand-new walk-in tub is mounted and she is completely pleased with the tub as well as the installment, we will deal with the inconvenience she has experienced throughout the duration where she was unable to utilize her walk-in bathtub.

We are not able to read the accessory submitted by Ms. ***. *** Record Affixed *** This is an extension of my previous problem that was not settled to meet my satisfaction.

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Brian ******* called as well as stated he wishes to get me an entirely new bathtub. I asked him what kind of settlement I would enter enhancement to a new tub. Each time I asked him, he would state, we will certainly have to wait to see what costs are involved with the brand-new bathtub.

Saturday, June 26, my new tub was ultimately mounted. After the new tub was mounted, he said it was out of his hands as well as another department would be taking care of the funds.

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I needed to continue calling him. On July 13, I had a missed out on phone call from someone from finance. I do not remember his name. We played phone tag for regarding a week. When I finally obtained him, he started out saying they generally pay $100 a month however considering that it had been 6 months, he would give me $200 a month.

He claimed, well I might have obtained you a booster. He stated he would certainly provide me an added $1,000 off since of the water heater.

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