All About Walk-in Tub Company Charleston

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Pipe dripped again next day and he came buy and also fixed it once more. By this time the ceramic tiles where coming up and also carpet was ruined.



We have actually called and left messages sometimes and also no one returns our contact us to let us recognize what is taking place. Many phone calls over 3 months and also no return calls. I am 90years old and also do not require this agravation. Desired Outcome, Get in touch with by the service; Repair service; End up the work, We have actually spoken with the consumer and also asked for the repair estimate from their professional.

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They left a mess in the driveway, basement as well as one individual threw up in front yard. Broke bathroom and also it leaked in basement after salesperson claimed they would need to eliminate it.

After duplicated conversations and them not showing up we informed them to fix the leaking home window. Once more was told they don't do home windows and also were informed the window needs to be replaced. Preferred End result, Payment adjustment, We talked to the client on October 5th and also all concerns have been fixed with the exception of the home window.

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(The consumer showed he/she DID decline the reaction from the business.) Safestep never ever accepted correct trouble. I was told to obtain quote and after that they would determine if the window repair or substitute would certainly be covered. He (James) would need to take it to his superiors to see if it would certainly be authorized.

09/23/2021On Aug 3, 2021 I gave a $2000 down payment to purchase a stroll in tub. It was going to be financed and also scheduled for mount in Sept 15,2021. My finance never obtained approved as well as I have actually been calling to obtain my down payment returned. This week I have left messages to both the firm and my salesperson to look at the status of my return.

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The refund was refined right into accounts payable that day. I should not have to call all the numbers I can locate to obtain my reimbursement. It is a genuine trouble to hold up an additional business that is supplying the exact same service to wait till I get my money back.

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When I tried to make use of the tub, the circuit breaker maintained tripping. On Jan 21, 2021, I tried to make use of the tub. My child maintained resetting the breaker however it stumbled each time I attempted anything on the bathtub. I called Amir as well as he appeared Jan 26. He examined every little thing out and told me he required to order some parts.


I informed her that a person had already come out as well as was caring for it. (proceeded) Preferred End result, I desire this tub out of my house, my full amount refunded, $2,500 for the upgraded hot water heater that, I am Get More Info composing to react to Ms. ***'s issue. Initially, I desire to apologize for the concerns she has actually had with her walk-in bathtub.

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We have actually gotten in touch with Ms - Walk-In Tubs Charleston,. *** and also we are going to change her present walk-in bathtub with a new walk-in tub of the very same design and also size with the exact same warranty. When the brand-new walk-in tub is set up and also she is completely pleased with the bathtub as well as the installment, we will attend to the inconvenience she has experienced throughout the duration where she was not able to use her walk-in bathtub.

This is an extension of he said a previous complaint that was not dealt with to my contentment. Grievance connected. We are unable to read the accessory submitted by Ms. ***. walk-in tubs Charleston,. When we attempt to expand it, the kind comes to be too blurred to check out. *** Record Attached *** This is a continuation of my previous grievance that was not solved to fulfill my complete satisfaction.

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Brian ******* called as well as claimed he would love to obtain me a completely brand-new tub. I asked him what sort of payment I would obtain in addition to a brand-new bathtub. Each time I asked him, he would certainly claim, we will need to wait to learn the facts here now see what expenses are entailed with the brand-new tub.

Saturday, June 26, my brand-new tub was finally set up. Obtained in touch with Brian M ***** on July 9. After the new bathtub was installed, he stated it ran out his hands as well as an additional department would certainly be handling the financial resources. Every time I called him, he would claim he would call me back in ten mins.

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On July 13, I had a missed out on telephone call from someone from financing. When I ultimately obtained him, he began out stating they normally pay $100 a month but given that it had been 6 months, he would certainly provide me $200 a month.

He said, well I could have obtained you a booster. He claimed he would offer me an extra $1,000 off because of the water heating unit.

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